We offer a 30 day exchange or return policy on damaged or unsuitable products.
After 30 days we do not offer refunds or exchanges.
You are responsible for the shipping cost of the returned items; these fees are non-refundable by Jessie's Gear and any of it's associates.
Your returned or exchanged items must be unused and in the same condition as when it was recieved and in it's original packaging.
To authorize an exchange or refund please contact us at [email protected] or by visiting the "CONTACT" page on our website.
For hygenic reasons the following items cannot be returned or exchanged:
- Feeding tube button buddies
- Masks
- All bibs
Refund Policy
We only authorize refunds or exchanges on damaged items.
Once a refund is authorized please allow 10 business days for the refund to be sent back to you.
Exchanges are made by sending the original item back at the customer's expense. Once the item is received and processed the new item will be mailed out.
Privacy Policy
Jessie's Gear is commited to providing you with a safe online experience.
We respect the confidentiality of all of your personal information during your online purchases with Jessie's Gear and certify that we will not share your personal information in any way with a third party.
No credit card information is stored on our computer systems.
Terms of Service
The prices and availability of all products on our website are subject to change without notice or obligation.
Some products are made to order as sizing may vary per product.
If an item is out of stock it will be stated under product availability on our website.